What is the difference between urgent care and an emergency room in Lubbock?
Urgent care is a walk-in clinic for non-emergency problems and bills like a clinic visit. A hospital emergency room bills at hospital rates. A freestanding ER can look like an urgent care from outside, but it charges full hospital-ER rates and may add a separate facility fee. If it is an emergency, call 911.
Where can I go in Lubbock without insurance?
The Community Health Center of Lubbock (CHCL) sees patients regardless of insurance on a sliding fee scale, and states that services will not be denied due to inability to pay. StarCare provides mental health services on a similar sliding scale. The City of Lubbock Health Department provides immunizations and other clinical services. Call ahead to confirm current hours and what to bring.
What do I do in a mental health crisis in Lubbock?
Call or text 988, the Suicide & Crisis Lifeline, available 24/7 and in Spanish. In Lubbock, the StarCare crisis line is 806-740-1414 or 800-687-7581, with a Mobile Crisis Outreach Team available 24/7. If someone is in immediate danger, call 911.
Can a Texas emergency room balance bill me for emergency care?
As of January 1, 2020, Texas prohibits balance billing for emergency care on state-regulated plans. If you receive a surprise bill for emergency care, the Texas Department of Insurance is the place to check.