Health in the 806

Health in Lubbock

Where to go, what it costs, and what to do without insurance. 806 Connect is a community directory, not a healthcare provider.

Get help now

If someone is in immediate danger, call 911.

  • 988 Suicide & Crisis Lifeline

    988

    Call or text, 24/7, free. Spanish available.

  • StarCare Crisis Line (Lubbock)

    806-740-1414

    Local mental health crisis line. Mobile Crisis Outreach Team available 24/7.

  • 211 Texas

    211

    Statewide referral line for food, housing, utilities and health resources.

Numbers hand-verified 2026-08-15.

What it costs

Urgent care, freestanding ER, or hospital

These three treat different things and bill very differently. This is about cost and logistics only; it is not medical advice. If it is an emergency, call 911.

Urgent care

Walk-in clinic staffed for non-emergency problems. Bills like a clinic visit, not a hospital visit.

Lowest of the three for the same non-emergency visit.

Freestanding ER

A standalone emergency room not attached to a hospital. It is a real ER, with real ER pricing.

Bills at full hospital-ER rates, and may add a separate facility fee.

This is the one that surprises people. A freestanding ER can look like an urgent care from the parking lot. Texas requires them to post that they charge hospital-ER rates and may bill a facility fee, so read the sign at the door before you check in.

Hospital emergency room

Full hospital emergency department. Lubbock is the regional trauma hub for West Texas and eastern New Mexico.

Highest, but the right call for an actual emergency. Cost should not be the deciding factor there.

Without insurance

Care without insurance in Lubbock

These organizations see patients on an income-based sliding scale. Call before you go: hours change often, and we do not publish hours we have not verified.

Community Health Center of Lubbock

Sees patients with or without insurance on a sliding fee scale. Their site states services will not be denied due to inability to pay. Includes pediatrics, women’s health, behavioral health, pharmacy, eye care and dental.

chclubbock.org

StarCare Specialty Health System

Mental health and intellectual disability services on a sliding scale. Mobile Crisis Outreach Team available 24/7.

starcarelubbock.org

City of Lubbock Public Health

City clinical services, including immunizations, STI/HIV testing and tuberculosis services.

mylubbock.us

Lubbock health news

From the 806 Wire.

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Health & wellness happenings

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This week’s tip

The City runs immunizations and STI/HIV testing

City of Lubbock Public Health provides clinical services including immunizations, STI/HIV testing and tuberculosis services. Hours and requirements change, so call before you drive over.

Cost and paperwork information, not medical advice.

Browse the directory

Health and medical listings across Lubbock. Listings are shown unranked: we do not rank medical providers.

See health listings

Common questions

What is the difference between urgent care and an emergency room in Lubbock?

Urgent care is a walk-in clinic for non-emergency problems and bills like a clinic visit. A hospital emergency room bills at hospital rates. A freestanding ER can look like an urgent care from outside, but it charges full hospital-ER rates and may add a separate facility fee. If it is an emergency, call 911.

Where can I go in Lubbock without insurance?

The Community Health Center of Lubbock (CHCL) sees patients regardless of insurance on a sliding fee scale, and states that services will not be denied due to inability to pay. StarCare provides mental health services on a similar sliding scale. The City of Lubbock Health Department provides immunizations and other clinical services. Call ahead to confirm current hours and what to bring.

What do I do in a mental health crisis in Lubbock?

Call or text 988, the Suicide & Crisis Lifeline, available 24/7 and in Spanish. In Lubbock, the StarCare crisis line is 806-740-1414 or 800-687-7581, with a Mobile Crisis Outreach Team available 24/7. If someone is in immediate danger, call 911.

Can a Texas emergency room balance bill me for emergency care?

As of January 1, 2020, Texas prohibits balance billing for emergency care on state-regulated plans. If you receive a surprise bill for emergency care, the Texas Department of Insurance is the place to check.

806 Connect is a community directory, not a healthcare provider. This page is not medical advice and is not a substitute for a health professional. Information can change, so always confirm with the provider before you go. In an emergency, call 911.