Frontline Education told Lubbock ISD leaders Tuesday that a data security incident at the company exposed employee Social Security numbers, email addresses and physical addresses.
The incident happened Aug. 14, 2026. Frontline says it discovered and remediated the problem the next day. The company told the district that no student information was exposed, and Lubbock ISD says it will notify families if that changes.
The district is still working to get more details. Frontline plans to keep sending Lubbock ISD updates on the incident and its response.
Employees will hear from Frontline directly. The company will start contacting affected people Oct. 26, 2026, to confirm their information was involved and share more about the data. Frontline is working with TransUnion and will offer two years of credit monitoring to those affected. It has also notified the Texas Attorney General and law enforcement agencies.
Questions can go to a Frontline hotline at 833-516-8792, open Monday through Friday from 8 a.m. To 8 p.m. Eastern time. Lubbock ISD also points people to the Federal Trade Commission's identity theft site, www.identitytheft.gov/databreach, which lists steps to protect yourself after a breach.
Common questions
What Lubbock ISD employee information was exposed?
- Social Security numbers, email addresses and physical addresses of Lubbock ISD employees were exposed in a data security incident at Frontline Education. The company told district leaders about it Tuesday. Frontline says no student information was exposed, and the district is still working to get more details.
Was Lubbock ISD student information exposed?
- No, Frontline told Lubbock ISD that no student information was exposed. The incident happened Aug. 14, 2026, and the company says it discovered and fixed the problem the next day. Lubbock ISD says it will notify families if that changes, and Frontline will keep sending the district updates.
How will affected Lubbock ISD employees hear from Frontline?
- Frontline will contact affected employees directly, starting Oct. 26, 2026. The company will confirm whether your information was involved and share more about the data. Frontline is also working with TransUnion. Lubbock ISD is still gathering details, and Frontline will keep the district updated on the incident and its response.
