Lubbock saw some outages Tuesday, which is a good reminder to know the routine. Check that map first to see if someone already reported yours. If not, call the 24-hour help line at (806) 775-2509 or email LightsOut@LPandL.com.
Include your home address, your phone number, and any detail that could help crews restore power. You report a dead streetlight by calling 3-1-1 and giving the same information.
Drivers get a rule too. Treat any intersection with downed traffic signals as an all-way stop, like a 4-way stop sign. At home, keep refrigerator and freezer doors closed, because perishable food lasts up to four hours without power in a sealed fridge. Keep portable battery packs charged for your phone, and keep flashlights handy.
How fast your power returns depends on a few different factors, and repairs follow a priority system.